11:45am on 09/13/2011

File shares for School of Social Work, Photo Services Archive, and Sourcing are unavailable.

*** previous update ***

09:10am on 09/13/2011

MyFiles and Thin Clients are now back online

*** previous update ***

Incident Discovery Time: 08:00am on 09/13/2011

Services Impacted: MyFiles and Thin Client computers

Description of Impact
MyFiles and the BU Common @ Mugar thin client computers are unavailable.

Current Status
IS&T teams have not yet identified the cause of this incident, but continue to investigate.

Next Update: 09:30am