Resolved – Service-impacting Incident: EOS Thin Client

Incident Discovery Time: 04:45pm on 03/14/2011
Time of Resolution: 05:15pm on 03/14/2011

Services Impacted: Other – see description

Description of Impact
EOS Thin Client (a component of the Link) was unavailable.

Incident Description and Resolution
IS&T staff have resolved the issue and will continue to investigate for root cause analysis.

*** previous update ***

Incident Discovery Time: 04:45pm on 03/14/2011

Services Impacted: Other – see description

Description of Impact
EOS Thin Client (a component of the Link) is currently unavailable.

Current Status
IS&T are working to resolve the issue which may cause the IBM Host On Demand system to be temporarily unavailable.

Next Update: 05:45pm