Resolved – Service-degrading Incident – Blackboard 8

Resolved

Resolution time: 2010/12/13 05:35 PM

Blackboard 8 service has been restored to normal operation.

*** Previous Update ***

Start Time: 2010/12/13 01:45

Services Impacted: Blackboard 8 Client Services

Description of Impact: Blackboard Administration indicates reports of slow client response when using Blackboard 8.

There is a team of IS&T technical staff working to improve the service at this time.

Next Update: 05:30

*** Previous Update ***

Start Time: 2010/12/13 01:45

Services Impacted: Blackboard 8 Client Services

Description of Impact: Blackboard Administration indicates reports of slow client response when using Blackboard 8. Blackboard Administration still investigating.

Next Update: 04:30