Important alerts

SAP Concur Expense Application – Intermittent Issues

Incident Discovery Time: 09:58am on 03/30/2026 Services Impacted: Finance/HR/Procurement Systems, BUworks Concur Travel and Expense Application Description of Impact Some SAP Concur Expense users are experiencing issues creating expense reports. Current Status The vendor is currently investigating the incident to determine the cause. https://open.concur.com/details/p1/us2/Expense/Current%20Status… [read more]

Resolved: Questrom website was unavailable.

Tuesday, January 20th, 2026

Incident Discovery Time: 02:54pm on 01/20/2026 Incident Resolution Time: 12:33pm on 1/21/2026 Services Impacted: Websites

The bu.edu/questrom website is down.

This issue has been resolved.

<--previous update:> Incident Discovery Time: 02:54pm on 01/20/2026 Services Impacted: Websites

The bu.edu/questrom website is down.

IS&T teams are working with the the clients and their website vendor on this issue.