Resolved: Ariba ordering

Friday, August 26th, 2022

Posted in Incidents

Incident Discovery Time: 03:24pm on 08/26/2022 Time of Resolution: 07:43pm on 08/26/2022 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Clients were getting an error after submitting their purchase orders on Ariba. The error was: "Could not send the requisition to the ERP system for budget checks due to ERP connection errors."

Incident Description and Resolution

The vendor (SAP) resolved the issue.

Additional Information

The cause of this incident is still under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:24pm on 08/26/2022 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Clients are getting an error after submitting their purchase orders on Ariba. The error is, "Could not send the requisition to the ERP system for budget checks due to ERP connection errors."

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.