Resolved: Blackboard Learn – Pages not loading or only partially loading

Incident Discovery Time: 09:40pm on 05/15/2014
Time of Resolution: 10:45pm on 05/15/2014
Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn was intermittently not loading or only partially loading pages.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be two app nodes that were unavailable.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:40pm on 05/15/2014

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is intermittently not loading or only partially loading pages.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:00pm