Incident Discovery Time: 02:12pm on 01/24/2014
Time of Resolution: 03:23pm on 01/24/2014
Services Impacted: E-mail – BU Google Apps

Description of Impact

BU Google Mail was degraded or unavailable for some clients. It was an issue potentially affecting all users of Google Apps or Gmail and was not specific to BU.

Incident Description and Resolution

According to Google’s App Status page, the problem with Gmail should be resolved.

Additional Information

The cause of this incident is described in this post on Google’s site.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:12pm on 01/24/2014

Services Impacted: E-mail – BU Google Apps

Description of Impact

BU Google Mail may be degraded or unavailable for some clients. This is an issue potentially affecting all users of Google Apps or Gmail and is not specific to BU.

Current Status

Google is posting status updates on their website here: www.google.com/appsstatus