Resolved: BU Websites and some web applications are currently unavailable

Incident Discovery Time: 04:16pm on 12/11/2013
Time of Resolution: 01:50pm on 12/12/2013

Services Impacted: Other – see description

Description of Impact

Some websites and web applications were unavailable. Full services have been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Non-WordPress sites are viewable but can not be updated currently. Applicant Link, some Wiki sites, some web applications like Tuition Remission as well as Graduate Admissions Systems are also experiencing issues.

Current Status

IS&T Teams continue to work on resolving the issues.

Next Update: 02:00pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Non-WordPress sites are viewable but can not be updated currently. Applicant Link, some Wiki sites, some web applications like Tuition Remission as well as Graduate Admissions Systems are also experiencing issues.

Current Status

IS&T Teams continue to work on resolving the issues.

Next Update: 01:00pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Non-WordPress sites are viewable but can not be updated currently. Applicant Link, some Wiki sites, as well as Graduate Admissions Systems are also experiencing issues.

Current Status

IS&T Teams continue to work on resolving the issues.

Next Update: 12:00pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications are currently unavailable.

Current Status

Non WordPress sites are viewable but can not be changed currently. Faculty can not view their course lists and Applicant Link is also experiencing access issues.

Next Update: 11:00am

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications are currently unavailable.

Current Status

Non WordPress sites are viewable but can not be changed currently. Faculty can not view their course lists.

Next Update: 10:00am

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites, Web login and applications were unavailable. Most services have been restored.

Current Status

Service has been restored. Non-WordPress websites are presenting pages, but the ability to make updates is still unavailable. IS&T teams will continue to work on resolving the remaining issue.

Next Update: December 12th – 10:00am

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Most BU websites and applications have been restored. Some remain unavailable.

Current Status

IS&T continues to work to resolve the issue.

Next Update: 1:30am

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications remain unavailable.

Current Status

IS&T continues to work to resolve the issue.

Next Update: 12:30am

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications remain unavailable.

Current Status

IS&T continues to work to resolve the issue.

Next Update: 11:30pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications remain unavailable.

Current Status

IS&T continues to investigate.

Next Update: 10:30pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications remain unavailable.

Current Status

IS&T continues to investigate.

Next Update: 09:30pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites and applications are currently unavailable.

Current Status

IS&T continues to investigate.

Next Update: 08:20pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites, Web login and applications are currently unavailable.

Current Status

IS&T is continuing to investigate.

Next Update: 07:20pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Some BU websites, Web login and applications are currently unavailable.

Current Status

IS&T is continuing to investigate.

Next Update: 06:20pm

Previous Update

Incident Discovery Time: 04:16pm on 12/11/2013

Services Impacted: Other – see description

Description of Impact

Servers supporting AFS are currently experiencing issues.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 05:20pm