Incident Discovery Time: 12:12pm on 11/04/2013
Time of Resolution: 12:38pm on 11/04/2013
Services Impacted: Non-WordPress Sites, WordPress Websites

Description of Impact

Some BU websites, such as www.bu.edu, were unavailable or loaded slowly.

Incident Description and Resolution

IS&T teams have resolved the incident by moving service to another server, restarting the affected server, and moving service back.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:12pm on 11/04/2013

Services Impacted: Non-WordPress Sites, WordPress Websites

Description of Impact

Some BU websites, such as www.bu.edu, are currently unavailable or load slowly.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 01:15pm