Resolved: MyPrint, BU Web Search, BU Maps, BU Calendar, and the online Directory are currently unavailable

Incident Discovery Time: 07:27am on 10/03/2013
Time of Resolution: 07:37am on 10/03/2013
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search

Description of Impact

MyPrint, BU Web Search, BU Maps, BU Calendar, and the online Directory were unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a hung processes on an application server. The server was restarted.

If you continue to have issues, please contact the IT Help Center.

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