Resolved: MyPrint, BU Web Search, BU Maps, BU Calendar, and the online Directory are currently unavailable
Thursday, October 3rd, 2013
Incident Discovery Time: 07:27am on 10/03/2013
Time of Resolution: 07:37am on 10/03/2013
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search
Description of Impact
MyPrint, BU Web Search, BU Maps, BU Calendar, and the online Directory were unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be a hung processes on an application server. The server was restarted.
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