Incident Discovery Time: 08:55pm on 09/23/2013
Time of Resolution: 11:50pm on 09/23/2013
Services Impacted: Echo360 – Classroom Recording Service, MyPrint, Non-WordPress Sites, The Links, Web Applications, WordPress Websites

Description of Impact

Multiple BU websites were partially or entirely unavailable. Clients were unable to release print jobs with MyPrint. The Links and Echo360 were also unavailable

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Service has been moved to another server.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:55pm on 09/23/2013

Services Impacted: Echo360 – Classroom Recording Service, MyPrint, Non-WordPress Sites, The Links, Web Applications, WordPress Websites

Description of Impact

There are multiple BU websites that are partially or entirely unavailable. Clients are also unable to release print jobs with MyPrint. The Links and Echo360 are also unavailable.

Current Status

IS&T teams have identified the cause of the incident and are working to restore services.

Next Update: 12:07am