Incident Discovery Time: 05:04pm on 09/23/2013
Time of Resolution: 05:24pm on 09/23/2013
Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn was loading pages slowly.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The service was restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:04pm on 09/23/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is loading pages slowly.

Current Status

IS&T teams have identified the cause of the incident and are working toward a resolution.

Additional Information

Also affected: onlinecampus.bu.edu and cader.bu.edu

Next Update: upon incident resolution