Incident Discovery Time: 04:15pm on 04/25/2013
Time of Resolution: 06:45am on 04/25/2013
Services Impacted: Other – see description

Description of Impact

There was a server failure on a SQL cluster that impacted the following services: Echo360, Conflict of Interest (COI) Form, Facilities Department Continuum, CAMMS, SimpleK, and FSA Atlas.

Incident Description and Resolution

IS&T teams have restored access to the affected services.

Additional Information

Continuum, used by Facilities, is still unavailable. IS&T teams are working directly with Facilities and will let them know when service is fully restored.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:15pm on 04/25/2013

Services Impacted: Other – see description

Description of Impact

There is a server failure on a SQL cluster that impacts the following services; Echo 360, Conflict of Interest (COI) Form, Facilities Department Continuum, CAMMS, SimpleK and FSA Atlas.

Current Status

IS&T teams continue to investigate this issue.

Next Update: 07:15pm

Incident Discovery Time: 04:15pm on 04/25/2013

Services Impacted: Other – see description

Description of Impact

There is a server failure on a SQL cluster that impacts the following services; Echo 360, Conflict of Interest (COI) Form, Facilities Department Continuum, CAMMS, SimpleK and FSA Atlas.

Current Status

IS&T teams continue to investigate this issue.

Next Update: 06:15pm

Previous Updates

Incident Discovery Time: 04:15pm on 04/25/2013

Services Impacted: Other – see description

Description of Impact

There is a server failure on a SQL cluster that impacts the following services; Echo 360, Conflict of Interest (COI) Form, Facilities Department Continuum, CAMMS, SimpleK and FSA Atlas.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 05:15pm