Resolved: Service Impacting Incident – Blackboard Learn Degraded Service

Incident Discovery Time: 06:30pm on 04/24/2013

Services Impacted: Blackboard Learn

Description of Impact

Clients are unable to access Blackboard Learn

Current Status

IS&T teams have resolved this issue.

Next Update: 08:30pm

Previous Update

Incident Discovery Time: 6:30pm on 04/23/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is slow to access as well as load course materials. Some courses are not loading at all.

Current Status

IS&T Teams are actively working on this issue.

Next Update: 8:30pm

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 7:30pm