Resolved: Service Impacting Incident – Blackboard Learn Degraded Service
Wednesday, April 24th, 2013
Incident Discovery Time: 06:30pm on 04/24/2013
Services Impacted: Blackboard Learn
Description of Impact
Clients are unable to access Blackboard Learn
Current Status
IS&T teams have resolved this issue.
Next Update: 08:30pm
Previous Update
Incident Discovery Time: 6:30pm on 04/23/2013
Services Impacted: Blackboard Learn
Description of Impact
Blackboard Learn is slow to access as well as load course materials. Some courses are not loading at all.
Current Status
IS&T Teams are actively working on this issue.
Next Update: 8:30pm
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 7:30pm