Incident Discovery Time: 12:20pm on 04/11/2013
Time of Resolution: 02:12pm on 04/11/2013
Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn was slow to access as well as load course materials. Some courses were not loading at all.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:20pm on 04/11/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is slow to access as well as load course materials. Some courses are not loading at all.

Current Status

Blackboard Learn has been shut down. IS&T teams are currently looking at the servers with the vendor. There is no ETA on when the system will be back online.

Next Update: 02:20pm

Previous Update

Incident Discovery Time: 12:20pm on 04/11/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is slow to access as well as load course materials. Some courses are not loading at all.

Current Status

Blackboard Learn will need to be shut down and restarted. The system will be completely unavailable starting at approximately 1:20 pm, Thursday, April 11th. There is currently no ETA on when the system will be back online.

Next Update: 01:20pm

Previous Update

Incident Discovery Time: 12:20pm on 04/11/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is slow to access as well as load course materials. Some courses are not loading at all.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 01:20pm