Resolved – Service Impacting Incident: Wireless down on Charles River campus across multiple locations
Wednesday, March 27th, 2013
Incident Discovery Time: 06:22pm on 03/27/2013
Time of Resolution: 10:39pm on 03/27/2013
Services Impacted: Wireless Network
Description of Impact
Wireless access was unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers. Full service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 06:22pm on 03/27/2013
Services Impacted: Wireless Network
Description of Impact
Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.
Current Status
IS&T teams believe that they have identified the cause of the incident and are testing the fix.
Next Update: 11:22pm
Previous Update
Incident Discovery Time: 06:22pm on 03/27/2013
Services Impacted: Wireless Network
Description of Impact
Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 10:22pm
Previous Update
Incident Discovery Time: 06:22pm on 03/27/2013
Services Impacted: Wireless Network
Description of Impact
Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 09:22pm
Previous Update
Incident Discovery Time: 09:22pm on 03/27/2013
Services Impacted: Wireless Network
Description of Impact
Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 08:22pm
Previous Update
Incident Discovery Time: 06:22pm on 03/27/2013
Services Impacted: Wireless Network
Description of Impact
Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 07:22pm