Resolved: Blackboard Learn – pages may not be loading
Tuesday, February 5th, 2013
Incident Discovery Time: 11:20pm on 02/06/2013
Time of Resolution: 12:50am on 02/06/2013
Services Impacted: Blackboard Learn
Description of Impact
Pages in Blackboard Learn weren’t fully loading.
Incident Description and Resolution
IS&T teams have resolved the incident and service has returned to normal.
Additional Information
All application nodes have been restarted.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 11:20pm on 02/06/2013
Services Impacted: Blackboard Learn
Description of Impact
Pages in Blackboard Learn aren’t fully loading.
Current Status
IS&T teams have not yet identified the cause of the incident, but are working on the issue with the vendor.
Additional Information
Clients may be able to access pages on Blackboard Learn by reloading their browser.
Next Update: 01:15am
Previous Update
Incident Discovery Time: 11:20pm on 02/05/2013
Services Impacted: Blackboard Learn
Description of Impact
Pages in Blackboard Learn aren’t fully loading.
Current Status
IS&T teams have not yet identified the cause of the incident, but are working on the issue with the vendor.
Additional Information
Clients may be able to access pages on Blackboard Learn by reloading their browser.
Next Update: 12:23am