Incident Discovery Time: 12:00pm on 11/13/2012
Time of Resolution: 12:45pm on 11/13/2012
Services Impacted: Other – see description

Description of Impact

Thin clients were unavailable across the CRC campus.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Thin Client virtual desktop service has been restored. IS&T teams will continue to monitor virtual desktops and manually restore service until work can be scheduled for outside of business hours to implement a fix.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:50am on 11/13/2012

Services Impacted: Other – see description

Description of Impact

Thin clients are unavailable across the CRC campus.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

There is no work around currently.
Next Update: 01:00pm