Incident Discovery Time: 02:45pm on 09/17/2012
Incident Resolution Time: 02:58pm on 09/17/2012

Services Impacted: BU web search

Description of Impact

Searching on any www.bu.edu sites returned clients to an empty search page where clients needed to re-enter their search criteria. The regular functionality has been restored.

Previous Update

Incident Discovery Time: 02:45pm on 09/17/2012

Services Impacted: BU web search

Description of Impact

Searching on any www.bu.edu sites will return clients to an empty search page where clients will need to re-enter their search criteria.

Current Status

IS&T teams are in the process of restoring normal service.

Next Update: 03:45pm