Incident Discovery Time: 07:45pm on 09/09/2012
Time of Resolution: 08:55pm on 09/09/2012
Services Impacted: MyPrint

Description of Impact

MyPrint was unavailable. Clients received no response from the site and it eventually gave a proxy error.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

A PHP server was restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:45pm on 09/09/2012

Services Impacted: MyPrint

Description of Impact

MyPrint is currently unavailable. Clients get no response from the site and it eventually times out or gives an “unavailable” error.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 08:53pm