Resolved: Exchange access via Outlook – login credential prompt
Wednesday, August 8th, 2012
Incident Discovery Time: 09:00am on 08/08/2012
Resolution Time: 06:30pm on 08/08/2012
Services Impacted: Email – Exchange
Description of Impact
Some clients were prompted for login credentials when using Exchange email via Outlook.
Current Status
IS&T teams have resolved this incident.
Next Update: 5:00pm
Previous Update
Incident Discovery Time: 09:00am on 08/08/2012
Services Impacted: Email – Exchange
Description of Impact
Some clients may be prompted for login credentials when using Exchange email via Outlook.
Current Status
IS&T teams continue to investigate the cause of this incident.
Additional Information
Clients may still access email via Outlook Web Access (xmail).
Next Update: 01:00pm
Previous Update
Incident Discovery Time: 09:00am on 08/08/2012
Services Impacted: Email – Exchange
Description of Impact
Some clients may be prompted for login credentials when using Exchange email via Outlook.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
Clients may still access email via Outlook Web Access (xmail).
Next Update: 12:00pm