Incident Discovery Time: 04:00pm on 08/07/2012
Time of Resolution: 04:40pm on 08/07/2012
Services Impacted: Web-based access to Exchange email – Xmail

Description of Impact

Access to Exchange email via Outlook Web Access (xmail) was degraded.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

One of the front-end servers was brought back online.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:00pm on 08/07/2012

Services Impacted: Web-based access to Exchange email – Xmail

Description of Impact

Access to Exchange email via Outlook Web Access (xmail) is degraded.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Clients may be able to access xmail by refreshing or closing and reopening their web browser.

Next Update: 05:00pm