Resolved: Some BU web services are unavailable
Wednesday, June 20th, 2012
Incident Discovery Time: 10:15am on 06/20/2012
Time of Resolution: 10:38am on 06/20/2012
Services Impacted: Non-WordPress Sites
Description of Impact
Websites utilizing PHP applications were unavailable. Affected web services included: BU Alert, Calendar, Maps, Search, News CMS, Registration Manager, Parking Services, Survey Manager, Training Manager, and Directory.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
MySQL server processes needed to be restarted.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:20am on 06/20/2012
Services Impacted: Non-WordPress Sites
Description of Impact
Websites utilizing PHP applications may be unavailable. Affected web services include: BU Alert, Calendar, Maps, Search, News CMS, Registration Manager, Parking Services, Survey Manager, Training Manager, and Directory.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 11:20am