Resolved: Some BU web services are unavailable

Incident Discovery Time: 10:15am on 06/20/2012
Time of Resolution: 10:38am on 06/20/2012
Services Impacted: Non-WordPress Sites

Description of Impact

Websites utilizing PHP applications were unavailable. Affected web services included: BU Alert, Calendar, Maps, Search, News CMS, Registration Manager, Parking Services, Survey Manager, Training Manager, and Directory.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

MySQL server processes needed to be restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:20am on 06/20/2012

Services Impacted: Non-WordPress Sites

Description of Impact

Websites utilizing PHP applications may be unavailable. Affected web services include: BU Alert, Calendar, Maps, Search, News CMS, Registration Manager, Parking Services, Survey Manager, Training Manager, and Directory.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:20am