Incident Discovery Time: 09:00am on 06/05/2012
Time of Resolution: 09:10am on 06/05/2012
Services Impacted: Mainframe Applications

Description of Impact

Host On-Demand (HOD) was unavailable following a scheduled maintenance update.

Incident Description and Resolution

IS&T teams have resolved the incident and service is restored.

Additional Information

Back-out plan for maintenance update completed successfully.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:00am on 06/05/2012

Services Impacted: Mainframe Applications

Description of Impact

Host On-Demand (HOD) is currently unavailable.

Current Status

IS&T teams are working to resolve the issue.

Additional Information

A maintenance update [CHG016056] was being applied, but has failed and is being rolled back.

Next Update: 10:00am