Incident Discovery Time: 12:42pm on 04/17/2012
Time of Resolution: 01:46pm on 04/17/2012
Services Impacted: Email – BU Google Apps

Incident Description and Resolution

Per Google, the problem with Google Mail should be resolved.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:42pm on 04/17/2012

Services Impacted: Email – BU Google Apps

Description of Impact

Google has confirmed that there is a service disruption regarding Google Mail. Some clients of this service at BU have also reported the issue, though not all clients are affected.

Current Status

Google has provided this information on their site. This issue is affecting less than 2% of the Google Mail user base. The affected users are unable to access Google Mail.

Additional Information

This post will be updated as we receive more information from Google.