Incident Discovery Time: 09:30am on 01/06/2012
Time of Resolution: 11:00am on 01/06/2012
Services Impacted: Active Directory, Departmental Shares

Description of Impact

Clients at various departments on the Charles River Campus were unable to access departmental share drives or log into a computer that uses Active Directory authentication.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:30am on 01/06/2012

Services Impacted: Active Directory, Departmental Shares

Description of Impact

Clients at various departments on the Charles River Campus may be unable to access departmental share drives or possibly be unable to log into a computer that uses Active Directory authentication.

Current Status

Known affected departments include Office of Technology Development (OTD), Division of Military Education (DME), and the Slone Epidemiology Center. IS&T teams have identified the cause of this incident and are actively working toward resolution.

Additional Information

Further updates will be posted here once this issue is resolved.