Resolved – Authenticated services unavailable

Incident Discovery Time: 03:25pm on 10/05/2011
Time of Resolution: 04:20pm on 10/05/2011

Services Impacted: Other – see description

Description of Impact

A number of authenticated services were unavailable. These included BU Google Mail, Horde webmail, BUworks, The Links, Blackboard, and WordPress.

Incident Description and Resolution

IS&T teams have resolved the incident.

Previous Update

Incident Discovery Time: 03:25pm on 10/05/2011

A number of authenticated services are currently unavailable. These include but are not limited to BU Google Mail, Horde webmail, BUworks, The Links, Blackboard, and WordPress. Other services may be identified and will be posted at the link below.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 04:35pm