Resolved – Service-Impacting Incident – MyPrint
Friday, September 9th, 2011
Incident Discovery Time: 12:30pm on 09/09/2011
Time of Resolution: 01:12pm on 09/09/2011
Services Impacted: MyPrint
Description of Impact
MyPrint was unavailable. Clients could send jobs and queue them, but not release them.
Incident Description and Resolution
IS&T teams have resolved the incident.
Previous Update
01:05pm on 09/09/2011
Print jobs can be sent in and are being queued. Clients will be able to print these jobs once the service is restored.
IS&T teams have identified the cause of the incident and are working toward resolution.
Next Update: 2:05pm
Previous Update
Incident Discovery Time: 12:30pm on 09/09/2011
Services Impacted: MyPrint
Description of Impact
MyPrint is currently unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 01:50pm