Incident Discovery Time: 12:30pm on 09/09/2011
Time of Resolution: 01:12pm on 09/09/2011

Services Impacted: MyPrint

Description of Impact

MyPrint was unavailable. Clients could send jobs and queue them, but not release them.

Incident Description and Resolution

IS&T teams have resolved the incident.

Previous Update

01:05pm on 09/09/2011

Print jobs can be sent in and are being queued. Clients will be able to print these jobs once the service is restored.

IS&T teams have identified the cause of the incident and are working toward resolution.

Next Update: 2:05pm

Previous Update

Incident Discovery Time: 12:30pm on 09/09/2011

Services Impacted: MyPrint

Description of Impact

MyPrint is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 01:50pm