Resolved – Service-impacting incident – BUworks, Quest AppPortal, Virtual Desktop Thin Clients, Exchange Web Mail, and Voice Mail

Wednesday, August 3rd, 2011

Posted in Incidents

08/03/2011 09:15am

All services have been restored to normal operation.

***previous update***

Staff may be unable to access their virtual desktop if using a thin client. IS&T teams are working to resolve the issue.

BUworks, Quest AppPortal, Exchange web mail, and voice mail were temporarily unavailable but have been restored to normal service.

Next update: 09:15am on 08/03/2011