Resolved – Service-impacting Incident – VPN, WebLogin-authenticated services, Wireless Network

Incident Discovery Time: 06:40am on 07/15/2011
Time of Resolution: 07:08am on 07/15/2011

Services Impacted: VPN, WebLogin-authenticated services, Wireless Network

Description of Impact
Access to the BU Wireless Network and VPN service (both on- and off-campus) was unavailable. Authentication to services via WebLogin was also degraded, but not completely unavailable.

Incident Description and Resolution
IS&T teams have resolved the incident.

***previous updates***

Incident Discovery Time: 06:40am on 07/15/2011

Services Impacted: VPN, WebLogin-authenticated services, Wireless Network

Description of Impact
Access to the BU Wireless Network and VPN service (both on- and off-campus) is currently unavailable. Authentication to services via WebLogin is also degraded, but not completely unavailable.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 08:00am