Incident Discovery Time: 07:15am on 07/03/2011
Time of Resolution: 07:23am on 07/03/2011

Services Impacted: Shibboleth

Description of Impact
Services using Shibboleth authentication, such as BU Google Apps or ServiceNow, were unavailable.

Incident Description and Resolution
IS&T teams have resolved the incident.

*** previous updates ***

Incident Discovery Time: 07:15am on 07/03/2011

Services Impacted: Shibboleth

Description of Impact
Services using Shibboleth authentication, such as BU Google Apps or ServiceNow, are currently unavailable.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 08:25am