Resolved – Service-impacting Incident – Wired Network

Incident Discovery Time: 07:30pm on 05/23/2011
Time of Resolution: 09:40pm on 05/23/2011

Services Impacted: Wired Network

Description of Impact
Clients were unable to netreg with the wired network and received an “Internal Server Error”.

Incident Description and Resolution
IS&T teams have resolved the incident.

*** previous update ***

09:15pm on 05/23/2011

IS&T teams continue to work on identifying the cause of the incident.

Next Update: 10:15pm on 05/23/2011

*** previous update ***

Incident Discovery Time: 07:35pm on 05/23/2011

Services Impacted: Wired Network

Description of Impact
Clients attempting to netreg with the wired network are receiving an “Internal Server Error”.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 09:15pm