Incident Discovery Time: 01:50pm on 05/12/2011
Time of Resolution: 03:07pm on 05/12/2011

Services Impacted: Blackboard 8

Description of Impact
Blackboard 8 service was degraded for clients using BUworks training modules or the Tests & Quizzes function in other course sites. Clients experienced long load times for these features.

Incident Description and Resolution
IS&T teams have resolved the incident.

*** previous update ***

Incident Discovery Time: 01:50pm on 05/12/2011

Services Impacted: Blackboard 8

Description of Impact
Blackboard 8 service is currently degraded for clients using BUworks training modules or the Tests & Quizzes function in other course sites. Clients may experience long loading times for these features.

Current Status
IS&T teams have identified the cause of the incident and are working to resolve the issue.

Next Update: 03:00pm