Resolved – Service-impacting Incident – Blackboard Vista

Incident Discovery Time: 09:20pm on 05/03/2011
Incident Resolution Time: 10:00pm on 05/03/2011

Services Impacted: Blackboard Vista

Description of Impact
Blackboard Vista was intermittently unavailable

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

*** Previous Updates ***

Incident Discovery Time: 09:20pm on 05/03/2011

Services Impacted: Blackboard Vista

Description of Impact
Blackboard Vista is intermittently unavailable

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:20pm

Please refer to www-staging.bu.edu/tech/news for future updates. No further email messages will be sent until resolution or incident escalates.

IT Help Center, Information Services & Technology
Boston University
(617)353-HELP (4357)
ithelp@bu.edu