Resolved – Service-impacting Incident – Exchange E-mail
Friday, March 18th, 2011
Incident Discovery Time: 11:50am on 03/18/2011
Time of Resolution: 12:35pm on 03/18/2011
Services Impacted: Email – Exchange, SharePoint
Description of Impact
Due to power issues at 25 Buick Street, SharePoint and Exchange mail was unavailable for some clients.
Incident Description and Resolution
After the power event, IS&T restored all services to normal operation.
Additional Information
Originally, the issue was incorrectly identified as occuring at 881 Commonwealth Ave, but was then identified as being 25 Buick Street.
*previous update ***
Incident Discovery Time: 11:50am on 03/18/2011
Services Impacted: Email – Exchange
Description of Impact
Due to power issues at 881 Commonwealth Ave, Exchange mail is unavailable for some clients.
Current Status
IS&T staff are currently investigating and will identify additional services that may be affected.
Next Update: 01:00pm