Resolved – Service-impacting Incident: Long-distance Telephone Service

Start Time: 2010/11/23 9:50am
End Time: 2010/11/23 11:05am

Services Impacted:
Long Distance Service

Incident Description Resolution:
The long-distance vendor identified and corrected the problem (a faulty network component was replaced). Long distance services have been restored.

Description of Impact:
The University’s long distance network is currently unavailable.

*** Previous Update ***

Start Time: 2010/11/23 9:50am

Services Impacted: Long Distance Service

Description of Impact: The University’s long distance network is currently down.
The vendor has been notified and is working on the problem.

Current Status: The vendor continues to work on the problem.

Next Update: Tuesday November 23 11:15am