Important alerts

Blackboard Learn LTI/Connector Issue

Incident Discovery Time: 11:25am on 05/19/2025 Services Impacted: Teaching & Learning Technologies Description of Impact We are currently experiencing an issue affecting LTIs and connector content in Blackboard Learn. Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 2:48pm… [read more]

Final Update: McAfee DAT failure

Wednesday, April 21st, 2010

Posted in General News

IS&T has developed and successfully tested a remediation procedure for the issue caused by a defective McAfee antivirus definition file. If your computer experienced a problem related to this defective file, please take action as detailed below:

If you have a local IT support person or group, please contact them directly.

If you don’t have a local IT support group, the fastest way to get assistance is to go to www.bu.edu/help and enter a ticket. You may also contact the IT Help Center Service Desk at (617) 353-HELP (4357) and a staff member can enter a ticket on your behalf.