Faculty In The Press
![[Hospitalitynet] Professor Apostolos Ampountolas' Research was Cited by HospitalityNet Photo by Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-1-636x371.png)
[Hospitalitynet] Professor Apostolos Ampountolas’ Research was Cited by HospitalityNet
In an article about the key to profitability for Hospitalitynet, Professor Apostolos Ampountolas was cited for his research paper on "Forecasting hotel demand uncertainty using time series Bayesian VAR models". The article went on to explain that because a key operational challenge for hoteliers is forecasting daily demand, improving its... More
![[Reader's Digest] Professor Suzanne Bagnera Provides Guests with a Checklist of Things to do Before Leaving a Hotel Room Photo from Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-6.png)
[Reader’s Digest] Professor Suzanne Bagnera Provides Guests with a Checklist of Things to do Before Leaving a Hotel Room
In a recent article by Reader's Digest, Professor Suzanne Bagnera shared her list of things that guests should do before checking out of their hotel room. These simple tasks can help ensure that you haven't forgotten any personal belongings and earn the respect of the hotel staff! Read More

To Cluster or Not to Cluster?: Understanding Geographic Clustering by Restaurant Segment
By: Sean Jung Abstract This study tested whether geographic clustering differs by restaurant segment due to the differences in consumers’ hedonic and utilitarian values by using Ripley’s K function and a Tobit model. This study found that higher priced restaurant segments have stronger clusters than lower priced restaurants, which implies that restaurants... More
![[TIME] Professor Suzanne Bagnera Shares Some Hotel Etiquette for Guests to Follow Photo from Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-5.png)
[TIME] Professor Suzanne Bagnera Shares Some Hotel Etiquette for Guests to Follow
Professor Suzanne Bagnera shared with Time some hotel etiquette for guests to follow from how to interact with employees to how much you tip. In addition, she addresses how guests should handle a bad experience at a hotel. Read More
![[BUToday] Professor Suzanne Bagnera Reveals and Explains Her Unique Office Collection Photo from Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-2-636x371.png)
[BUToday] Professor Suzanne Bagnera Reveals and Explains Her Unique Office Collection
On BU Today, Professor Suzanna Bagnera explained why she has a collection of yellow, rubber ducks sitting along her shelves and throughout her office. The 131 ducks [at the time of the article] of various professions and fashions provide a fun conversation starter for students that come to her office... More
![[HospitalityNet] Professor Leora Lanz Wrote an Opinion Article on Hotel Occupancy Photo by Paul Postema on Unsplash](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-9-1.png)
[HospitalityNet] Professor Leora Lanz Wrote an Opinion Article on Hotel Occupancy
Professor Leora Lanz wrote an opinion article for HospitalityNet, where she helped answer the question: how do hotels fill those last available rooms? She dispels the notion that it's all from OTAs and offers alternatives that hotels use to sell their remaining rooms. Read More
[Skift] Dr. Suzanne Bagnera Discusses How Hotel Employees Can Welcome a Diverse Guest List
Hotels Try to Soothe Guest Concerns | Skift During the 2017 Skift Global Forum in New York City, the brand shared Skift Magazine: Travel in an Age of Permanxiety. The term, “permanxiety”, was introduced by Skift to describe “the current state of the traveler and the consumer mindset.” In “Hotels Try to Soothe... More
![[WBur] Professor Suzanne Bagnera joins Wbur in Reacting to Las Vegas Shooting Photo by David Vives on Unsplash](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-10.png)
[WBur] Professor Suzanne Bagnera joins Wbur in Reacting to Las Vegas Shooting
In a podcast at WBur, Professor Suzanne Bagnera shares her reaction and insight to the Las Vegas shooting. In addition, she discusses her thoughts and concerns from the hotel's perspective. Read More
[The Boston Globe] Private dining brings in big money. Now there’s a networking group for those who plan the events
By Catherine Smart Lisa Flores, an adjunct professor at Boston University’s School of Hospitality Administration and the director of sales and marketing for Boston’s Columbus Hospitality Group, offers unique insights into the challenges and opportunities within the restaurant event planning industry. Recognizing a gap in professional development resources for restaurant event... More