Faculty In The Press

[Hospitalitynet] Professor Apostolos Ampountolas' Research was Cited by HospitalityNet Photo by Canva

[Hospitalitynet] Professor Apostolos Ampountolas’ Research was Cited by HospitalityNet

  In an article about the key to profitability for Hospitalitynet, Professor Apostolos Ampountolas was cited for his research paper on "Forecasting hotel demand uncertainty using time series Bayesian VAR models". The article went on to explain that because a key operational challenge for hoteliers is forecasting daily demand, improving its... More

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[Reader's Digest] Professor Suzanne Bagnera Provides Guests with a Checklist of Things to do Before Leaving a Hotel Room Photo from Canva

[Reader’s Digest] Professor Suzanne Bagnera Provides Guests with a Checklist of Things to do Before Leaving a Hotel Room

  In a recent article by Reader's Digest, Professor Suzanne Bagnera shared her list of things that guests should do before checking out of their hotel room. These simple tasks can help ensure that you haven't forgotten any personal belongings and earn the respect of the hotel staff! Read More

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To Cluster or Not to Cluster?: Understanding Geographic Clustering by Restaurant Segment Photo by Pablo Merchán Montes on Unsplash

To Cluster or Not to Cluster?: Understanding Geographic Clustering by Restaurant Segment

By: Sean Jung Abstract This study tested whether geographic clustering differs by restaurant segment due to the differences in consumers’ hedonic and utilitarian values by using Ripley’s K function and a Tobit model. This study found that higher priced restaurant segments have stronger clusters than lower priced restaurants, which implies that restaurants... More

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[Skift] Dr. Suzanne Bagnera Discusses How Hotel Employees Can Welcome a Diverse Guest List

Hotels Try to Soothe Guest Concerns | Skift During the 2017 Skift Global Forum in New York City, the brand shared Skift Magazine: Travel in an Age of Permanxiety. The term, “permanxiety”, was introduced by Skift to describe “the current state of the traveler and the consumer mindset.” In “Hotels Try to Soothe... More

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[The Boston Globe] Private dining brings in big money. Now there’s a networking group for those who plan the events

By Catherine Smart Lisa Flores, an adjunct professor at Boston University’s School of Hospitality Administration and the director of sales and marketing for Boston’s Columbus Hospitality Group, offers unique insights into the challenges and opportunities within the restaurant event planning industry. Recognizing a gap in professional development resources for restaurant event... More