BU School of Hospitality Announces New Concentration in Restaurant Management & Experiences
(March 22, 2021) Boston, MA – Boston University’s School of Hospitality Administration (BU SHA) Dean Arun Upneja, Ph.D., and Associate Professor of the Practice Leora Halpern Lanz, ISHC, Faculty Chair of the School’s Master of Management in Hospitality (MMH) degree program, have announced the launch of a new concentration: Restaurant Management & Experiences. Complementing existing […]
To Cluster or Not to Cluster?: Understanding Geographic Clustering by Restaurant Segment
By: Sean Jung Abstract This study tested whether geographic clustering differs by restaurant segment due to the differences in consumers’ hedonic and utilitarian values by using Ripley’s K function and a Tobit model. This study found that higher priced restaurant segments have stronger clusters than lower priced restaurants, which implies that restaurants that focus on […]
[Knowledge@Wharton] Chris Muller Talks Restaurants in Grocery Stores
What’s a groceraunt? Full-service restaurants in grocery stores. On September 14, 2017, Dr. Christopher Muller, Professor of the Practice, spoke with Knowledge@Wharton about the new trend coming to grocery stores in the United States. Read more & listen to the full episode of Knowledge@Wharton on the Business Radio on Sirius XM station.
Catarina Chang (SHA’11), Co-owner of Boston’s Koy Restaurant, Featured in Priya Magazine
Managing 30 employees, greeting every guest from take-out to a drink at the bar, and traveling the country to find ways to blend traditional Korean meals with new trends — it’s all in a days work for Catarina Chang (SHA ’11), co-owner of köy restaurant in downtown Boston. This month, read about Catarina’s food and beverage […]
Dr. Szende Shares Top Habits Waiters Should Avoid
Dr. Peter Szende, associate dean of academic affairs, spoke with NCR about the top 17 habits that all waiters should avoid whether they’re serving at a diner of fine-dining restaurant. “A lot of it comes down to having systems in place and taking the time to train servers to use those systems,” Szende explained. Make your standards […]
Antecedents of Acceptance of Social Networking Sites in Retail Franchise and Restaurant Businesses
By: Michael Kwag, Ph.D. Abstract The paper examines the antecedents of acceptance of social networking sites in retail franchise and restaurant businesses. The success of retail franchise and restaurant business operators via social networking sites depends not only on organizational benefits but also on their behavioral intentions of using it. Three hundred and twenty-four samples […]