Insider – New York City is enforcing a ‘de facto ban’ on Airbnb. Will travelers be better off without it?

Airbnb isn’t fun anymore and new rules only make it worse… New York City’s new requirement that a host is on-site will likely deter potential Airbnb customers, according to Makarand Mody, BU SHA associate professor of hospitality marketing. “Nobody wants a host in there,” professor Mody told Insider. “I think over time, as more entire […]

BU Today – Building a Better City with Hospitality

Building, buying, and selling hotels, resorts, and restaurants is a challenging business to begin with, even more so when you’re trying to support a diverse local community. On Wednesday, November 8, the School of Hospitality Administration hosts the 2023 Hospitality Real Estate Symposium to explore “the transformative power of real estate.” “I will always believe that hospitality […]

Hotel brands give club-floor lounges a rethink — for owners and guests

Hotels Magazine (October 27, 2023) Since the pandemic, three factors have had an impact on lounges, according to associate professor of the practice at SHA, Kaushik Vardharajan. One is guest loyalty, as the spaces became more crowded like their airport counterparts because they were open to guests holding co-branded credit cards and others not staying […]

BU School of Hospitality Presents Inaugural Hospitality Real Estate Symposium: The Future of Urban Real Estate

Boston, MA (October 16, 2023) — Boston University School of Hospitality Administration is proud to announce the upcoming 2023 Hospitality Real Estate Symposium on Wednesday, November 8, 2023, at 4:00pm-5:30pm, followed by a reception at 5:30pm-7:00pm, at the Computing & Data Sciences Building at Boston University.  The 2023 Hospitality Real Estate Symposium is an invitation […]


Multi-branded lodging companies, from Marriott International and Hilton to Hyatt Hotels Corp. and InterContinental Hotels Group, are leaning hard into asset-light strategies that favor franchising, an approach that generates fees with a lower cost base. The void, then, of operating assets has fallen more and more to third-party management companies (TPMCs), which hire, fire, oversee […]

USA Today – Some Hilton hotels to bring back daily housekeeping. See how other hotel policies compare

Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it. At least one operator is reversing course. Hilton will begin offering automatic daily housekeeping at its luxury, full-service, lifestyle brands as well as its Embassy Suites hotels worldwide this fall, according […]