[Daily Free Press] Professor Suzanne Bagnera Explains Why Hotels May Decide to House Students During COVID-19

  Professor Suzanne Bagnera explained to the Daily Free Press that housing university students during COVID-19 could be a step towards bringing back employees to the hotel. She also spoke to the limitations of housing students in the local hotel, such as only upperclassman and the inability to use public spaces to uphold social distancing. […]

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[The New York Times] Professor Suzanne Bagnera Provides Her Take on The Future of “Cleanliness” in Hospitality

  In a recent article by The New York Times, Professor Suzanne Bagnera was interviewed to help understand why the word “Clean” has become the forefront of the hospitality industry. She discussed how this change in values will affect the future of housekeepers, managers, and hospitality employees. Read More

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[Reader’s Digest] Professor Suzanne Bagnera Provides Guests with a Checklist of Things to do Before Leaving a Hotel Room

  In a recent article by Reader’s Digest, Professor Suzanne Bagnera shared her list of things that guests should do before checking out of their hotel room. These simple tasks can help ensure that you haven’t forgotten any personal belongings and earn the respect of the hotel staff! Read More

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