BU School of Hospitality Appoints Makarand Mody, Ph.D., to New Director of Research Position

(July 20, 2021) Boston, MA  – Boston University’s School of Hospitality Administration (BU SHA) Dean Arun Upneja, Ph.D., has announced the appointment of Makarand Mody, Ph.D., to Director of Research, the first-ever position of its kind at the School of Hospitality Administration. Dr. Mody’s primary role is to spearhead research and grant initiatives, as well […]

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BU School of Hospitality Announces Promotion of Leora Lanz, ISHC to Assistant Dean of Academic Affairs

(June 30,  2021) Boston, MA – Boston University’s School of Hospitality Administration (BU SHA) Dean Arun Upneja, Ph.D., has announced the promotion of Leora Lanz, ISHC, Associate Professor of the Practice and  Faculty Chair of the School’s Master of Management in Hospitality (MMH) degree program, to Assistant Dean of Academic Affairs, overseeing both the undergraduate […]


Happy Halloween!

Happy Halloween to all of Boston University’s students and faculty! COVID-19 had made Halloween seem a little unachievable this year. So in order to ensure safety and still celebrate the spookiest holiday of year, wear a MASK as apart of your costume this year and celebrate distance with friends or virtually with family! In recent […]

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[MoneyGeek] Professor Christopher Muller Ph.D. Gives His Expert Insight on Leisure and Hospitality Job Losses

Photo by Crew on Unsplash In a recent article by MoneyGeek, SHA Professor Chris Muller, Ph.D. discussed the impact of the COVID-19 pandemic on the hospitality industry. Dr. Muller answered questions and gave his advice about employee furloughs, and the local and state economies, and the industry’s future.  Read More


[WalletHub] A Review of the Chase Sapphire Preferred® Card by Suzanne Markham Bagnera, Ph.D.

The Chase Sapphire Preferred® Card is argued to be one of the best rewards credit cards available on the market. While the Visa card appeals to many travels, Suzanne Markham-Bagnera Ph.D., Clinical Assistant Professor at SHA provides her expert insight and review in this article. WalletHub’s editors posed three key questions to Dr. Bagnera to […]

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Active Learning to Improve Self-Confidence and Decision-Making Skills Through the Use of Hotel Simulation

By: APOSTOLOS AMPOUNTOLAS, Ph.D. ABSTRACT This study evaluated the use of hotel simulation learning and how it promotes users’ confidence as a decision-making tool. Given the challenges of preparing students for the service industry, it enables them to make hypothetical decisions based on real-life scenarios. The perceived learning experience can enhance students’ critical thinking ability […]

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[Unique Venues] A Communication Primer for Re-Opening and Ensuring Trust

A Communication Primer for Re-Opening and Ensuring Trust | Unique Venues By Leora Halpern Lanz, ISHC As states and provinces roll out their respective phases of (COVID) reopening, it is imperative that we, as venue operators, comprehend our new ways of conducting business and become proactive and effective in communicating them. We want to ensure that […]

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Examining the relationships between market indicators and hotel pricing approaches

By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract Hotels are employing revenue management (RM) to improve profitability by efficiently managing the effects of capacity, as well as the effects of performance factors to model consumer behavior. This empirical paper discusses the extent and use of different pricing approaches and their success in this multichannel environment. Do hotels consider […]

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A Message From Our Faculty to Incoming Students

Welcome to SHA! During this trying time, our brilliant faculty will challenge, influence, and provoke you to think critically and strategically to develop solutions and understand people as consumers. Here you will be part of a vibrant community with my diverse students and a vast alumni network. Our curriculum will help boost you and turn […]