Hotel brands give club-floor lounges a rethink — for owners and guests
Hotels Magazine (October 27, 2023) Since the pandemic, three factors have had an impact on lounges, according to associate professor of the practice at SHA, Kaushik Vardharajan. One is guest loyalty, as the spaces became more crowded like their airport counterparts because they were open to guests holding co-branded credit cards and others not staying […]
USA Today – Some Hilton hotels to bring back daily housekeeping. See how other hotel policies compare
Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it. At least one operator is reversing course. Hilton will begin offering automatic daily housekeeping at its luxury, full-service, lifestyle brands as well as its Embassy Suites hotels worldwide this fall, according […]
BU Today – The Pandemic Changed How We Eat, Travel, Tip. Now Things Are Changing Again
It wasn’t all COVID’s fault, but the pandemic profoundly changed how we eat, travel, and even tip—it upended the entire hospitality business. When the pandemic started in March 2020, hospitality, like a lot of other industries, all but stopped. People stayed home, didn’t travel for business or pleasure, and didn’t eat out. Workers were laid […]
BU School of Hospitality Administration Launches Real Estate Advisory Council
Boston, MA (July 11, 2023) – Boston University School of Hospitality Administration (BU SHA) is proud to announce the formation of a Real Estate Advisory Council. These highly respected leaders represent various real estate sectors, including hotel ownership, development, research, consulting, financing, asset management, transaction advisory, and law. The Council’s extensive combined global experience, network […]
Happy Halloween!
Happy Halloween to all of Boston University’s students and faculty! COVID-19 had made Halloween seem a little unachievable this year. So in order to ensure safety and still celebrate the spookiest holiday of year, wear a MASK as apart of your costume this year and celebrate distance with friends or virtually with family! In recent […]
SHA Professor Featured in the Press
Professor Mody’s Airbnb Study Gets Picked Up by Major News Outlets Professor Mody and colleagues conducted a study on Airbnb a while back and have since been featured in a number of well-known news distributors. You can read the original article here on BU Today. His findings and takeaways were featured on ChinaDaily, BisNow, TravelWeekly, The New York […]
[BU Today] Career Advice from the General Manager of a Luxury Hotel
Alum Nicholas Farina offers career advice “In our series “Jump-start Your Job Search,” BU Today brings you short interviews with BU alums who are leaders in their fields, such as banking, advertising, tech start-ups, journalism, or nonprofit organizations. They talk about how they got to be where they are and what they’ve learned from their mistakes. They […]
[SKIFT] Dr. Mody on Carlson Rezidor’s Rebrand as Radisson
Super 8, Days Inn, Ramada, Howard Johnson, Dolce, and Travelodge have a lot more in common than just being hotel brands. Together, the franchises represent just some of the 20 hotel brands that form Wyndham Hotel Group . Now it’ll be that much easier for consumers, including loyalty customers, to identify the connection. Twelve of Wyndham’s 20 […]
[Skift] Dr. Suzanne Bagnera Discusses How Hotel Employees Can Welcome a Diverse Guest List
Hotels Try to Soothe Guest Concerns | Skift During the 2017 Skift Global Forum in New York City, the brand shared Skift Magazine: Travel in an Age of Permanxiety. The term, “permanxiety”, was introduced by Skift to describe “the current state of the traveler and the consumer mindset.” In “Hotels Try to Soothe Guest Concerns” (pg. […]
[H-careers] Dr. Bagnera & Professor Lanz Comment on the Role Played by Hotels During Natural Disasters
The important roles hotels play in natural disasters | Hcareers.com During the most recent hurricanes that destroyed parts of the southern United States and Caribbean islands, hotels played a major role in providing shelter and assistance to displaced individuals and families. Dr. Suzanne Bagnera, Clinical Assistant Professor, and Leora Halpern Lanz, Lecturer, discuss the role […]