Faculty In The Press

[BU Today] Professor Leora Lanz and Professor Jonathan Katz Share their Perspective on Why Dunkin’s Revamped Rewards Program Has Angered So Many Customers

SHA faculty on the pitfalls for companies that make changes to their loyalty programs Need a coffee? If you’re a New Englander, there’s a good chance you frequent one of the more than 4,200 Dunkin’s spread across the region. (There are more than 11,0000 worldwide). Those in the know have learned... More

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[Wallet Hub] Professor Leora Halpern Lanz Shares her Insight on 2022’s Best Winder Holiday Destinations

What is the outlook for the winter travel season? The outlook is positive for folks wanting to travel. Frankly, many folks among my own circle of friends and colleagues traveled last summer and are still traveling currently in the fall, and traveling for longer periods (in weeks). I have taken an... More

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[BISNOW] Professor Makarand Mody Shares Insights into the State of the Boston’s Hotel Market

Boston’s hotel industry saw major improvements this summer as leisure travel surpassed pre-pandemic levels, boosting demand across the region. Hotel managers and researchers, including BU SHA's Professor Makarand Mody, Ph.D., told Bisnow that although they expect fall and winter will be better than last year, they are worried about the... More

[National Hellenic Society] NHS Talks Excellence || Demetri Tsolakis

National Hellenic Society Chairman Drake Behrakis interviews Demetri Tsolakis, an adjunct professor at BU School of Hospitality Administration and first-generation Greek-American entrepreneur & restaurateur. The CEO of Xenia Greek Hospitality Group is determined to present Greek culinary culture in a more contemporary and true fashion. Check out the full interview here

[ThePointsGuy] Professor Makarand Mody Shares his Insight on Owner and Guest Rights at Airbnb; Photo by Filios Sazeides on Unsplash

[ThePointsGuy] Professor Makarand Mody Shares his Insight on Owner and Guest Rights at Airbnb

Professor Makarand Mody, Ph.D., was interviewed by The Points Guy to provide some insight into the rights of owners and renters on the Airbnb booking platform! The article focused on Airbnb’s recent string of incidents with the most recent being the shooting in Pittsburgh. Read More

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[Senior Housing News] Professor Scott Eckstein Shared the Importance of Fostering Young Leaders; Photo by CDC on Unsplash

[Senior Housing News] Professor Scott Eckstein Shared the Importance of Fostering Young Leaders

Adjunct Professor Scott Eckstein shared with Senior Housing News the importance of having academic programs such as BU's MMH Senior Living Program. These programs are crucial for fostering future generations of senior living industry leaders. Read More

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Makarand Mody

BU School of Hospitality Appoints Makarand Mody, Ph.D., to New Director of Research Position

(July 20, 2021) Boston, MA  – Boston University’s School of Hospitality Administration (BU SHA) Dean Arun Upneja, Ph.D., has announced the appointment of Makarand Mody, Ph.D., to Director of Research, the first-ever position of its kind at the School of Hospitality Administration. Dr. Mody’s primary role is to spearhead research... More

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[Long Live Lodging] Professor Makarand Mody Finds Post-pandemic Travel Results in Alternative Lodging

In a recent Long Live Lodging article, Professor Makarand Mody, and his fellow researchers learned that people planning a trip this year are less likely to stay in hotels and more likely to book alternative lodging such as private homes listed on Airbnb.  Read More

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