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Tag: editor’s letter

December 2021 Editors’ Letter

By Sean Jung, Ph.D., and Mark Legg, Ph.D., Boston University School of Hospitality In the past few decades, our industry has evolved to provide more diverse service offerings and intrinsic experiences. As a result, guests now expect more personalized services than ever before while having more places to choose where to spend their hard-earned dollars. […]

November 2021 Editors’ Letter

By Manisha Singal, Ph.D., Virginia Tech, and Seoki Lee, Ph.D., Pennsylvania State University Despite decades of discussion and debate around the merits of the shareholder versus the stakeholder approach to business and the relationship of Corporate Social Responsibility (CSR) with corporate financial performance, neither scholars, public policy experts, nor practitioners have reached any consensus regarding […]

August 2021 Editors’ Letter

By: Leora Halpern Lanz, ISHC, Assistant Dean of Academic Affairs; Faculty Chair, MMH; and Associate Professor of the Practice, Boston University – School of Hospitality Administration, and Mackenzie Miers, SHA ’21, MMH ’22 The year of the pandemic proved to be a monumental one for the discipline of digital marketing. With businesses and services unable […]

July 2021 Editor’s Letter

By: Apostolos Ampountolas, Ph.D., CQF, Assistant Professor of Finance and Revenue Management, Boston University – School of Hospitality Administration This Special Issue of the Boston Hospitality Review on Revenue Management and Pricing presents diverse research viewpoints from leading academics on the main issues that impact a hospitality industry practitioners’ ability to forecast in today’s unusual […]

June 2021 Editors’ Letter

By: (Co-Editors) Ozgur Ozdemir, Ph.D., University of Nevada, Las Vegas – William F. Harrah College of Hospitality and Amrik Singh, Ph.D., Associate Professor, University of Denver – Fritz Knoebel School of Hospitality Management in the Daniels College of Business As we approach the summer of 2021, the COVID-19 pandemic is still at the forefront of […]

May 2021 Editors’ Letter

Source: Image from Canva Dr. Taylor Peyton and Priyanko Guchait (Co-Editors) If there were ever a moment for great leadership and innovation in hospitality, that time is now.  The COVID-19 pandemic and its repercussions have brought unprecedented change to the world, and to our industry.  In response to the challenges ahead, this Special Issue on […]