Faculty In The Press

[The Boston Globe] Lisa Flores paid for college by hostessing at Mistral. Now she’s an executive with the company.

By Kara Baskin Globe Correspondent, Lisa Flores, an adjunct professor at the Boston University School of Hospitality Administration and the Director of Sales and Marketing for Columbus Hospitality Group, shares her unique journey from part-time hostess at Mistral to executive leader with the company. Offering valuable insights into the hospitality industry, More

[Hotel Investment Today] Nobu’s next course

By Christina Jelski Makarand Mody, associate professor of hospitality marketing at the Boston University School of Hospitality Administration, commented on how Nobu has mastered the delicate art of brand expansion—maintaining its aura of exclusivity while becoming a global hospitality powerhouse. As the brand continues to grow, Mody explored how Nobu’s strategy... More

[BU Experts] Wellness in Hospitality: The Increasing Need for Education

Leora Lanz, Executive Director of the Online Program and Associate Professor of Marketing at BU’s School of Hospitality Administration, explores how wellness is becoming a core component of hospitality marketing. Drawing from her experience teaching advanced experiential marketing, Lanz illustrates the importance of incorporating wellness into brand positioning, guest experiences, More

[Nerej] Boston/Cambridge lodging market – Year-end review and 2025 outlook – by Rachel Roginsky

by Rachel Roginsky Rachel Roginsky, ISHC, founder and owner of Pinnacle Advisory Group, provides expert analysis of the Boston and Cambridge lodging market, offering insights into the factors shaping its performance and outlook for 2025. With Boston maintaining its position as one of the nation’s top-performing hotel markets, she examines key... More

[Boston Globe] For Encore casino, sports betting hasn’t been as lucrative as expected

By Jon Chesto Globe Staff Arun Upneja, Dean and Professor at Boston University’s School of Hospitality Administration, led a thought-provoking discussion as part of the Spring 2025 Dean’s Distinguished Speaker Series, featuring Jenny Holaday, president of Encore Boston Harbor, as the Distinguished Speaker. The conversation explored the evolving landscape of the... More

[Hotels Mag] Waldorf Astoria New York is back, staffed and ready to go—and it’s thanks to this man.

This story was contributed by Derek Herscovici    Luigi Romaniello, managing director of the Waldorf Astoria New York, offers a unique perspective on the future of hospitality through his recent cross-country hiring tour. With over 30 years of industry experience, Romaniello shares valuable insights on the passion, sophistication, and forward-thinking mindset of the... More

[Business Travel Executive] November/December 2024 – Hotels: Transforming the Business Stay

Changing times are motivating hoteliers to reimagine hospitality for contemporary travelers. By Harvey Chipkin Apostolos Ampountolas, Assistant Professor of Hospitality Finance and Chair of Graduate Programs at Boston University’s School of Hospitality Administration, provided valuable insights into how hotels are innovating to meet the evolving needs of today’s business travelers. Professor Ampountolas... More

[Boston 25 News] ‘Rising costs of food, labor’- Restaurants looking at alternatives to make dining out affordable

By Bob Dumas, Boston 25 News and Rachel Keller, Boston 25 News Seth Gerber, Managing Partner of MIDA Hospitality Group and Adjunct Professor at BU School of Hospitality Administration, spoke with Boston 25 News about a pressing issue in the restaurant industry: balancing portion sizes, pricing, and sustainability in the face of rising... More

[WalletHub] Best Credit Cards for Purchase Protection

By Alina Comoreanu, WalletHub Senior Researcher Apostolos Ampountolas, Assistant Professor of Hospitality Finance and Chair of Graduate Programs at Boston University’s School of Hospitality Administration, provides a comprehensive analysis of purchase protection and its role in fostering trust and loyalty within the retail ecosystem. Drawing on his expertise in finance and consumer... More