[Boston.com] Guardian columnist thinks Boston eats too many bowls. Do we?

If you’re visiting Boston for its food, you’re most likely eating the city’s delicious seafood, staying warm with clam chowder, grabbing a cannoli for dessert in the North End. But are you buried in bowls? The city was visited by a European guest recently who then shared her experience in an opinion piece for The Guardian. Writer Emma […]

To tip or not to tip? 3 reasons why tipping has gotten so out of control

It has become as much a part of our daily lives as getting our to-go coffee: the screen turn. It’s the moment when you’ve ordered your coffee and the barista turns the payment screen toward you, with prompts asking you for a tip. Tipping is on the rise across the U.S. as more and more […]

The BHR Brain Food Edition: December 2022

Food is often front and center of the Hospitality experience. The December issue of Boston Hospitality Review on “Brain Food,” edited by David Edwards, Ph.D., scientist, author, pioneering inventor, explores ways to rethink the food experience. “I had become fascinated with the potential of airborne sensory signals to reshape our experience of food and help […]

Automation: Are We Taking Employees out of Restaurants?

By Kritvi Kulkarni, QST’22 Since the COVID pandemic struck, it is no doubt that the hospitality industry, including both growing and established companies, has experienced severe disruptions in almost every aspect of the business. In order to maneuver through the atrocities of the pandemic, restaurants are giving more importance to their investments in artificial intelligence […]