News

Tristan Huynh: Navigating His First Year at SHA as an International Student

Born and raised in Vietnam, Tristan Huynh started his journey of pursuing a Master of Science in Hospitality Management at Boston University’s School of Hospitality Administration (SHA). After just one semester at SHA, he already knew he found the perfect community for his graduate studies.  Getting to Know SHA While new to... More

Mackenzie Miers: Hospitality Graduate Finds Her Career in Recruitment

Mackenzie Miers attended Boston University School of Hospitality Administration (SHA) for both her bachelor’s degree and master’s degree. In 2022, she graduated from the Master of Management in Hospitality (MMH) program and successfully launched her career in recruitment. She is now a Principal Recruitment Consultant at LVI Associates. Even though a... More

[BU Today] Is Today’s Minimum Wage an Honest Living Wage?

School of Hospitality Administration speaker series on Wednesday to address minimum wages, tipping, hospitality industry challenges At $15 an hour, the minimum wage in Massachusetts is one of the highest in the nation, trailing only New York, Connecticut, Washington, D.C., the state of Washington, and California. The minimum wage still languishes... More

[The Daily Free Press] SHA professor Carol Bliss breaks boundaries in club management, shares joys of hospitality

Not many people can say they call a place with over a thousand rooms “home.” But working in the hotel industry gave Carol Bliss, adjunct professor at Boston University’s School of Hospitality Administration, the unique opportunity. “You got to exude your actual personality, like welcoming somebody into your house and your... More

Boston University School of Hospitality Administration presents Dean’s Distinguished Speakers Series for Spring 2024: Saru Jayaraman, President of One Fair Wage  

Balancing the Rising Cost of Dining & Exploring Solutions for Employees, Employers, and Consumers February 7, 2024, at 4 PM to 5:30 PM  Boston, MA (January 10, 2024) - Boston University School of Hospitality Administration (BU SHA) is proud to present the Dean’s Distinguished Speakers Series. One of the best professional speaker... More

[Fast Company] May is the new July; Norway is the new Italy: How extreme heat is changing tourism

Climate change could forever alter how people travel. After visiting Sicily last summer, Leora Halpern Lanz, assistant dean of Boston University’s School of Hospitality Administration, immediately decided that she wanted to go back this year. But it turned out to be a very different experience during a summer of record-breaking... More

[Northeast Meetings + Events] A Sustainable Touch

The event planning industry had been hearing about climate change before 2020. While some clients are more open to sustainable options than others, meeting planners, conference center leaders, and hotel and resort staff are increasingly incorporating sustainability into their businesses. So even when the clients don’t prioritize environmental responsibility, event... More

Real estate investment trusts during market shocks: Impact and resilience

Dr. Apostolos Ampountolas, SHA Assistant Professor of Hospitality Finance, recently published an article in the Tourism Economics Journal that examined five real estate investment trusts (REITs) market indices’ responses to market shock from the initial COVID-19 pandemic announcement using an event study design. This study advances our understanding of pandemic-related market... More

Insider – New York City is enforcing a ‘de facto ban’ on Airbnb. Will travelers be better off without it?

Airbnb isn't fun anymore and new rules only make it worse... New York City's new requirement that a host is on-site will likely deter potential Airbnb customers, according to Makarand Mody, BU SHA associate professor of hospitality marketing. "Nobody wants a host in there," professor Mody told Insider. "I think over... More

BU Today – Building a Better City with Hospitality

Building, buying, and selling hotels, resorts, and restaurants is a challenging business to begin with, even more so when you’re trying to support a diverse local community. On Wednesday, November 8, the School of Hospitality Administration hosts the 2023 Hospitality Real Estate Symposium to explore “the transformative power of real estate.” “I will... More

Hotel brands give club-floor lounges a rethink — for owners and guests

Hotels Magazine (October 27, 2023) Since the pandemic, three factors have had an impact on lounges, according to associate professor of the practice at SHA, Kaushik Vardharajan. One is guest loyalty, as the spaces became more crowded like their airport counterparts because they were open to guests holding co-branded credit cards... More