[Newsweek] Why Gen Z Is Choosing Staycations: Insights from Makarand Mody

Makarand Mody, Associate Professor at Boston University School of Hospitality Administration, is featured in a recent Newsweek article examining how Generation Z is approaching travel decisions. Mody explains that while Gen Z travelers often aspire to international travel, many are choosing domestic trips as a practical response to financial pressures. Rather than signaling a shift […]

[Reader’s Digest] Why Hotel Sheets Are Tucked So Tightly

Alec Dalton, adjunct professor at Boston University School of Hospitality Administration, is featured in a recent Reader’s Digest article explaining a small but memorable detail of the hotel experience – why sheets are tucked so tightly. Drawing on his expertise in service operations and guest experience, Dalton explains that tightly tucked sheets are not just […]

[BU Today] George Poll on Building a Lasting Restaurant Legacy

George Poll (CGS’82, SHA’84), a graduate of Boston University School of Hospitality Administration, is featured in a recent BU Today article highlighting his journey in building a successful, family-driven restaurant group. Poll, who operates a portfolio of restaurants on Long Island with his brother, credits long-term success to a combination of quality, attention to detail, strong […]

INNOVATING THE FUTURE OF FOOD: A Conversation with Dr. Injoon Huh, Dr. Wonil Koo, and Mr. Dongyeob Lim

Boston University’s School of Hospitality Administration is spotlighting innovations that transform how food and hospitality intersect with technology, sustainability, and global markets. Through its focus on Experience Innovation, SHA connects academic expertise with real-world industry challenges to improve customer experiences, operational efficiency, and long-term value. In this context, Sean Jung Ph.D. serves as an academic […]

[AFAR] Michelin Unveils New Hotel Ratings, Michelin “Keys”

Only 11 hotels in the United States were awarded Michelin’s highest distinction as part of the company’s newly announced hotel rating system. The system is similar to Michelin’s restaurant guide but instead of stars, hotels are given “keys”: three denoting the top honor, or an “extraordinary stay”; two marking hotels that are deemed “exceptional”; and […]

[NPR Marketplace] 2023 was a big year for the hotel industry. Has its recovery peaked?

InterContinental Hotels Group — which owns Holiday Inn, Crowne Plaza and others — reported on Tuesday that it had good earnings in 2023. The company made more money per room last year and increased its profits to over $1 billion for the first time. 2023 was a big recovery year for a lot of hotels, but is […]

[BU Today] Is Today’s Minimum Wage an Honest Living Wage?

School of Hospitality Administration speaker series on Wednesday to address minimum wages, tipping, hospitality industry challenges At $15 an hour, the minimum wage in Massachusetts is one of the highest in the nation, trailing only New York, Connecticut, Washington, D.C., the state of Washington, and California. The minimum wage still languishes in the single digits […]