Faculty In The Press
BU School of Hospitality Announces Promotion of Leora Lanz, ISHC to Assistant Dean of Academic Affairs
(June 30, 2021) Boston, MA – Boston University’s School of Hospitality Administration (BU SHA) Dean Arun Upneja, Ph.D., has announced the promotion of Leora Lanz, ISHC, Associate Professor of the Practice and Faculty Chair of the School’s Master of Management in Hospitality (MMH) degree program, to Assistant Dean of Academic... More
[Food & Wine] The Fine Art of Telling a Customer to F Off
By Seth Gerber Seth Gerber, an adjunct professor at Boston University’s School of Hospitality Administration and managing partner of the MIDA restaurant group in Boston, offers a candid and thought-provoking perspective on redefining service in the post-pandemic restaurant industry. Gerber challenges the conventional approach to hospitality, advocating for a balanced relationship... More
![[WalletHub] Professor Suzanne Bagnera Shares How She Makes the Most Out of Memorial Day. Photo from Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-11.png)
[WalletHub] Professor Suzanne Bagnera Shares How She Makes the Most Out of Memorial Day.
In a recent article on WalletHub, Professor Suzanne Bagnera was interviewed for "Ask the Experts" on her thoughts about making the most of Memorial Day. She shares some insights on the best way to honor Memorial day, money-saving tips, and travel ideas. Read More
![[MarketingBrew] Professor Makarand Mody Shares His Advice on How Destinations Can Lull More Visitors This Summer. Photo from Canva](/hospitality/files/2021/07/Website-Images-1200x700-40.png)
[MarketingBrew] Professor Makarand Mody Shares His Advice on How Destinations Can Lull More Visitors This Summer.
In a recent article on MarketingBrew, Professor Makarand Mody was asked to give his insight as to how destinations should entice more guests to travel this upcoming summer, suggesting that they should tap into people's underlying wanderlust. Read More
![[Travel Weekly] Professor Leora Lanz Provides her Insight Into the Side Effects That the Covid Vaccine Will Cause Photo from Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-8.png)
[Travel Weekly] Professor Leora Lanz Provides her Insight Into the Side Effects That the Covid Vaccine Will Cause
In an interview with Travel Weekly, Professor Leora Lanz discussed how the travel experience will change for travelers because of the Covid vaccine. She states that there will be a distinction in how businesses treat those vaccinated versus those not vaccinated. Read More
[MoneyGeek] Professor Christopher Muller Ph.D. Gives His Expert Insight on Leisure and Hospitality Job Losses
Photo by Crew on Unsplash In a recent article by MoneyGeek, SHA Professor Chris Muller, Ph.D. discussed the impact of the COVID-19 pandemic on the hospitality industry. Dr. Muller answered questions and gave his advice about employee furloughs, and the local and state economies, and the industry's future. Read More
[WalletHub] A Review of the Chase Sapphire Preferred® Card by Suzanne Markham Bagnera, Ph.D.
The Chase Sapphire Preferred® Card is argued to be one of the best rewards credit cards available on the market. While the Visa card appeals to many travels, Suzanne Markham-Bagnera Ph.D., Clinical Assistant Professor at SHA provides her expert insight and review in this article. WalletHub's editors posed three key... More
![[Daily Free Press] Professor Suzanne Bagnera Explains Why Hotels May Decide to House Students During COVID-19 Photo From Canva](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-4.png)
[Daily Free Press] Professor Suzanne Bagnera Explains Why Hotels May Decide to House Students During COVID-19
Professor Suzanne Bagnera explained to the Daily Free Press that housing university students during COVID-19 could be a step towards bringing back employees to the hotel. She also spoke to the limitations of housing students in the local hotel, such as only upperclassman and the inability to use public spaces... More
![[The New York Times] Professor Susanne Bagnera Provides Her Take on The Future of "Cleanliness" in Hospitality Photo by Ashwini Chaudhary on Unsplash](/hospitality/files/2021/05/Faculty-in-the-Press-Photos-1200x700-1-1-636x371.png)
[The New York Times] Professor Suzanne Bagnera Provides Her Take on The Future of “Cleanliness” in Hospitality
In a recent article by The New York Times, Professor Suzanne Bagnera was interviewed to help understand why the word "Clean" has become the forefront of the hospitality industry. She discussed how this change in values will affect the future of housekeepers, managers, and hospitality employees. Read More
[Laura Prisc] When Meals Become Memories with Lisa Flores, Hospitality Marketing Leader, Philanthropist, Community Builder
Lisa Flores, an adjunct professor at Boston University’s School of Hospitality Administration and the director of sales and marketing for Boston’s Columbus Hospitality Group, shares her insights on building long-term relationships and creating unforgettable experiences in the hospitality industry. With a focus on fostering warm, welcoming environments and delivering memorable... More